FAQ

 What inspired Pandere? 

The idea for Pandere came from co-founder Laura Oden, who had lived the struggle of shopping for fashionable lymphedema shoes for her whole life. Laura came up with the unique expanding design that allows us to make orthopedic shoes out of quality materials, with attractive designs, and still fit swollen, irregular feet comfortably. Click here for the full story.

 Who needs expanding shoes? 

Pandere shoes are designed for people who don’t fit into off-the-rack shoes for a variety of reasons. Our shoes are perfect for men and women with medical conditions that cause swollen feet, or have extra wide feet and need more space in the mid-foot and toe box, or wear braces, or even have temporary swelling for some reason - like ankle swelling during pregnancy.

 Which medical conditions cause swollen feet? 

The main medical causes of chronic swollen feet are lymphedema, edema, diabetes, bunions, plantar fasciitis, hammertoe and neuropathy.

 Are Pandere shoes good for wide feet? 

Absolutely. In fact, Pandere shoes were designed with you in mind! Our shoes are all made in a comfort width and are designed to handle B, C, D and E widths. Better still, our shoes are designed to expand three width sizes. Our philosophy is to start wide and accommodate wider to fit men and women with wide feet.

 Do the shoes have removable insoles? 

Yes. Insoles can be replaced with custom orthotics or any other preferred commercial insole.

 What if I only need expansion in one area? 

Our patented design features neoprene and adjustable lace toggles, allowing you to expand the shoe in only the needed areas, while the rest of the shoe remain snug on your foot.

 Some days my feet swell more than others. Can I adjust the amount of expansion in the shoes as needed? 

Yes! Each of our shoes expand up to three widths, but tighten back up with adjustable toggles when minimal expansion is needed.

 How do I know what shoe size to buy? 

Our unique, patented design makes our shoes different. They expand where your feet expand: over the mid-foot, around the ankle, and in the toe box. They can accommodate up to an E width comfortably. View our sizing information here and if you have any questions about which size to choose, feel free to email us at hello@pandereshoes.com.

 Will Pandere shoes fit over bandages or wraps? 

The Neo and the Barista are both designed to work well with compression garments and wide feet (up to E width). If you want to wear the shoe over wraps, we recommend buying the Neo shoe one size larger than your regular size. This works in many cases, but not every case of bandaging will work with our Neo style.

 I have a prescription for orthopedic shoes. Can Pandere bill my insurance company or Medicare? 

No, unfortunately Pandere does not have the ability to bill insurance.

 My feet are two different sizes. Can I buy shoes separately? 

Our shoes are designed to expand up to three width sizes, meaning you only need to buy one pair of shoes! This is one of the best features of Pandere shoes!

 What is your return policy? 

We want you to be happy with your new shoes! If they don’t work for you, you can get in touch with us to help you find a good fit and exchange unworn shoes for free within 14 days. Unworn shoes, still in the box, returned within 14 days with no exchange will receive a full refund minus a $8 return fee. We cannot replace shoes that are worn at this time.

 Can I get Pandere shoes in stores? 

Yes. View our list of retailers here.

 Will you be adding more styles and colors? 

Yes, we are working on new styles and colors all the time and have plans to unveil an exciting new shoe soon. To keep up-to-date on our progress, sign up for our mailing list or follow us on social media.

 Do you offer your shoes in men’s sizes? 

Yes. We have the Bolero, our first-ever men's shoe, along with the Saturday, a wider unisex shoe. Learn more about the new styles here and keep up to date on our progress by signing up for our mailing list or following us on social media.

 I don’t need adjustable shoes. Can someone just looking for a stylish, comfortable shoe wear your shoes? 

Definitely. Pandere shoes work for anyone who wants a hip, comfy shoe!